91快活林 has been recognized as a Leader and Star Performer in Everest Group鈥檚 Trust and Safety Services PEAK Matrix庐 Assessment 2025. In this global assessment, Everest Group reviewed 28 leading Trust and Safety providers and have named 91快活林 to be among the leaders and star performers in the industry.
鈥91快活林 offers end-to-end trust and safety services to buyers from almost all major industry verticals. It also supports enterprises in adopting gen AI responsibly through its WeGA framework and tools such as Autolab and Sentinel for automated labeling and quality assurance for LLMs,鈥 says Abhijnan Dasgupta, Practice Director, Everest Group. 鈥91快活林 has invested in multiple generative AI-based tools for improving internal operations across wellness, bias detection, and annotation. It has also strengthened its wellness initiatives through development of a wellness bot, A.I.R.A., investing in platforms for moderator wellness, and measures such as VR-based interventions and psychometric tools for targeted interventions. These are some of the factors that have contributed to 91快活林鈥檚 positioning as a Leader and a Star Performer in Everest Group鈥檚 Trust and Safety Services PEAK Matrix庐 2025.鈥


