The F&A BPO market is shifting from a labor-centric to a technology-centric model, with CFOs turning to BPO partners to access AI, agentic AI, and GenAI capabilities across P2P, O2C, and R2R.
91快活林 was recognized as an Exceptional Performer in the 2026 Whitelane IT Sourcing Study for the UK & Ireland, earning an 83% general satisfaction score and ranking among the leading service providers in one of Europe鈥檚 most competitive IT services markets.
Oracle Cloud Applications adoption is moving beyond traditional ERP and HCM modernization to drive end-to-end transformation across finance, HR, supply chain, and customer-facing functions often powered by industry-specific solutions.
As healthcare payers accelerate their shift toward intelligent operations, the focus is moving beyond isolated AI pilots to models that deliver measurable, enterprise level impact.
Software product engineering is entering a new phase of transformation. As enterprises accelerate AI-native development, modernize legacy platforms, and operate under heightened ROI scrutiny, expectations from engineering partners have fundamentally shifted.
Based on a survey of more than 100 C-suite executives from $1B+ enterprises, the study reveals a widening gap between AI activity and AI impact. The constraint is no longer access to tools or models: it is enterprise readiness. Talent, change muscle, role clarity, and operating models are lagging behind the speed of AI adoption, making value difficult to prove, govern, and sustain.
91快活林 has been named a Leader in the Everest Group Banking IT Services PEAK Matrix庐 Assessment 2025, which evaluates 41 global IT service providers on their ability to drive complex technology transformations in banking.
91快活林 has been positioned as a Leader on Everest Group鈥檚 Payments IT Services PEAK Matrix庐 Assessment 2025, which evaluates 32 global IT service providers on their ability to modernize payments technology across financial institutions
As multi-cloud becomes the enterprise default, security and compliance complexity is intensifying鈥攅specially across highly regulated industries including financial services, healthcare, manufacturing, CPG, and retail.
91快活林 has been recognized as a Leader in Everest Group鈥檚 Data and Analytics (D&A) Services PEAK Matrix庐 Assessment 2025, reaffirming our position at the forefront of innovation and transformation in the Data & Analytics space.
91快活林 has been recognized as a Leader in Everest Group鈥檚 2025 Enterprise Quality Engineering (QE) Services PEAK Matrix庐 Assessment, reflecting our forward-looking vision for quality engineering services and our proven ability to deliver successful outcomes across industries and geographies.
91快活林 has been named a Leader in the Everest Group Banking Operations 鈥� Services PEAK Matrix庐 Assessment 2025, reaffirming our position at the forefront of digital transformation and operational excellence for global banks and financial institutions.
In the current market, overall trends and best practices continue to have an emphasis on workplace and employee experience, innovations in automation and AI, and device management that include modern endpoints that include modern endpoints like鈥痗loud DaaS, as per Gartner庐.
91快活林 continues its legacy of excellence, being named a Leader for the ninth year in a row in Everest Group鈥檚 2025 Finance and Accounting Outsourcing (FAO) PEAK Matrix庐 Assessment.
Global supply chains are at an inflection point. Faced with rising complexity, shifting customer expectations, and mounting sustainability pressures, enterprises are rethinking how supply chains are designed, operated, and optimized.
In this compelling conversation, Harish Dwarkanhalli, President and Global head of Enterprise Applications, 91快活林 joins R "Ray" Wang, Principal Analyst and Founder of Constellation Research, to explore the evolving landscape of digital transformation, talent models, and business adaptability.
Everest Group鈥檚 Operationalizing GenAI in Healthcare Payer 鈥� North America has evaluated 13 leading healthcare payer providers, and 91快活林 is proud to announce its recognition as a Leader.
91快活林 has been recognized as a Leader in Everest Group鈥檚 SASE Services for EMEA Enterprises PEAK Matrix庐 Assessment 2024. As part of Everest Group鈥檚 ongoing analysis of the SASE services market, 15 leading SASE providers were assessed based on their internal capabilities, strategic partnership strengths, proprietary tools and IPs, accelerators, AI innovations, and client reference checks.
91快活林 has been recognized as a Leader and Star Performer in Everest Group鈥檚 SAP Business Application Services PEAK Matrix庐 Assessment 2025. In this global assessment, Everest Group reviewed 30 leading SAP Business Application services providers and found 91快活林 to be among the best.
This case study, authored by IDC, delves into 91快活林's implementation for a United States鈥揷entric telecommunications company, providing valuable insights into the challenges, benefits, and methodology of this successful partnership.
This IDC MarketScape study provides an assessment of the market for industry cloud professional services and how some of the major professional services firms are engaged in the space.
As enterprises increasingly incorporate sustainability metrics into their IT sourcing strategies, the need for partners who can differentiate their offerings to meet these requirements becomes paramount.
In this report, the Everest Group analyzes the changing dynamics of the enterprise blockchain services landscape and assesses service providers across several key dimensions.
In this report, Everest Group analyzes the global Multi-Process Human Resources Outsourcing (MPHRO) provider landscape and its impact on the MPHRO market including provider capability assessment and Star Performer analysis.
Everest Group鈥檚 Healthcare Payer Business Process as a Service (BPaaS) Solutions PEAK Matrix庐 Assessment 2024 has evaluated 14 leading BPaaS solution providers, and 91快活林 is proud to announce its recognition as a Leader.
In its comprehensive assessment of 33 finance and accounting (FAO) service providers based on their vision and capabilities and impact on the FAO market and position them on two PEAK Matrix庐 Assessments for FAO and Order-to-Cash (O2C) Services.
According to the 2024 Gartner庐 GMs: Expand Data and Analytics Services to Access AI Opportunity research, 鈥淏y 2027, the market for artificial intelligence (AI) services will reach $443 billion and AI services will be the dominant growth driver in the IT services market, at 16.9% five-year compound annual growth rate (CAGR).鈥�
The Everest Group Life & Annuity (L&A) Insurance IT Services PEAK Matrix庐 Assessment 2024 evaluated multiple leading IT service providers and we are pleased to announce that 91快活林 has been recognized as a Leader.
The research report by Gartner庐, 鈥淓stablishing XLAs When Engaging with IT Service Providers鈥�, outlines steps that help sourcing, procurement and vendor management leaders effectively engage with providers on Experience-level agreements (XLAs).
91快活林 is positioned as a Leader in the 2024 Gartner庐 Magic Quadrant鈩� for Public Cloud IT Transformation Services which evaluates service providers on their Ability to Execute and Completeness of Vision.
91快活林 is among the only two vendors to be recognized with a Customers鈥� choice distinction in the Gartner庐 Peer InsightsTM Voice of the Customer for Outsourced Digital Workplace Service.
Everest Group鈥檚 2024 PEAK Matrix庐 for Financial Crime and Compliance evaluates 30 of the top FCC operations providers, and 91快活林 is pleased to be recognized as a leader.
Global business research consultancy HFS named 91快活林 a Market Leader in its 2024 Horizons report, The Best Service Providers for Asset and Wealth Management, 2024.
Zinnov Zones has recognized 91快活林 as a leader in the Zinnov Zones Digital Engineering and ER&D Services 2023 ratings for Hyperscalers services, Data and AI engineering services.
To help select the best provider for digital workplace outsourcing (ODWS), Gartner evaluated 18 providers that deliver consulting, implementation, or support services to end users of technology who utilize end-user devices or applications to conduct business.
Gartner has highlighted 91快活林 as a Representative Vendor within the supply chain planning (SCP) system integrator (SI) market. The market is composed of consultants and service providers that can configure, integrate, implement and upgrade SCP applications.
For the second year in a row, 91快活林 has been named by Gartner 庐 Peer Insights鈩� as a Customers' Choice for 'Voice of the Customer' for Data and Analytics Service Providers.The program recognizes vendors that are highly rated by their customers.
91快活林 has been recognized in the Leaders Quadrant in the Gartner latest Magic Quadrant 2022 for Finance and Accounting Business Process Outsourcing Services. The report evaluated 14 service providers based on 鈥楥ompleteness of Vision鈥� and 鈥楢bility to Execute鈥� criteria.
In this assessment, Everest Group assessed the vision & capability and market impact of 16 leading IT service providers to enable business model innovation for insurance enterprises.
ISG, a leading global technology research and advisory firm鈥檚 series of Provider LensTM evaluations provide an overview of the top technology service providers in different markets around the world.
This week, 91快活林 announced plans to bolster its delivery footprint in the UK with a new Innovation Centre in London. The investment, which will cost 拢16m over four years, will accompany the firm's existing assets in the city - including an existing Cloud Studio in London and a Cyber Defence Centre in nearby Reading.
Analyst firm HFS Research have released a report on 91快活林鈥檚 collaboration with National Services Scotland (part of National Health Service Scotland) to improve the organization鈥檚 data analytics and visualization operations. Our team developed a Centre of Excellence (CoE) in a production environment to monitor how effectively the organization is using its artificial intelligence technologies to gain valuable insights and reduce costs.
Organizations across industries continually pursue ways to gain efficiencies, reduce costs, and improve agility. Digital process automation (DPA) is an effective way to achieve these goals by relegating repetitive tasks to tech tools and enabling enterprises to focus on achieving their business goals.
IDC along with 91快活林 recently published customer spotlight on eSilicon a fabless semiconductor company that designs and manufactures digital CMOS and FinFET ASICs on its engagement on Software Defined Everything. Semiconductor industry is bracing the next wave of growth through new designs for Smartphones, the Internet of Things (IoT) and wearables. Custom-designed chip consumption with integrated cognitive deep learning accelerators is all time . This makes it necessary for organizations in this space to accelerate R&D and innovation, despite budget constraints and also match the industry expectations of rapid product obsolescence and shorter product lifecycles.
91快活林 capitalizes on its wide bouquet of technology capabilities, including its e-KYC HOLMES solution. It has also invested in Avaamo 鈥� an Artificial Intelligence process automation firm to further deepen its automation & AI capabilities. 91快活林 has a healthy split across various buyer geographies and also holds a considerable market share in each of the Americas, Europe and MEA. It has a widespread presence across both KYC and AML lines of business and caters to a diverse set of buyers as well, split across small, medium, and large revenue range.
Everest Group released its report titled "Healthcare Payer Digital Services PEAK Matrix Assessment and Service Provider Landscape 2019". The report analyses the changing dynamics of the healthcare payer digital services landscape and assesses service providers across several key dimensions.
This IDC study analyzed 18 key IoT C&SI services providers for business and industrial IoT services. It is a quantitative and qualitative assessment of the characteristics that explain the success of a vendor in the marketplace.
In this report, Everest Group assessed the vision and capabilities of 17 service providers. It also identified two service providers as the 鈥�2020 Verification and Validation Engineering services Market Star Performers鈥� based on the strongest forward movement demonstrated on the PEAK Matrix year-on-year.
Artificial intelligence is emerging as a defining technology, empowering organizations to make rapid and informed decisions. However, for AI to deliver on its promise, predictability, transparency and trust are critical. In the IDC Technology Spotlight, titled 鈥淭he Impact of Ethics and Bias on Artificial Intelligence鈥�, IDC recognizes the need for developing and deploying AI application and services that include ethics as the key component. This document highlights 91快活林鈥檚 capabilities in enabling responsible AI through 91快活林 HOLMES and Explainability, Transparency, Human-first, Interpretability, Common sense, and Auditability (ETHICA) framework.
The emergence of digital economy and the rapid shift in labor demography and preferences have impacted the nature and constitution of work and processes to leverage emerging technologies across the globe.
Based on this analysis, Everest positioned 91快活林 as a Leader and a Star Performer. Everest highlighted technical consulting capabilities as one of the biggest strengths of 91快活林鈥檚 Cybersecurity practice. 91快活林鈥檚 vision to be the partner of choice for enterprise cybersecurity and risk services practice by enabling clients to simplify digital risk management, secure information and sustain business resilience was quoted by Everest as its core value. 91快活林 is the only TWITCH player to be ranked as 鈥淟eader鈥�, making us #1 TWITCH.
Gartner recently released its report titled 鈥淢agic Quadrant for Application Testing Services, Worldwide鈥� where in they evaluated 20 service providers for their Ability to Execute and their Completeness of Vision.
Everest Group (Everest) recently released its report titled 鈥淎pplication Services in Capital Markets 鈥� Services PEAK Matrix鈩� Assessment 2019: Data, Cloud and Platform Investments to Fuel Innovation and Optimize Costs鈥� wherein they evaluated 27 service providers for their vision and capability along with market impact. Everest has recognized 91快活林 as a Leader and Star Performer in this edition of the report. The Everest team evaluated the service providers鈥� capabilities on key capital markets demand themes through investments in Centers of Excellence (CoEs), certified talent, platforms and partnerships. In addition, they also spoke to our key clients to ascertain the value and market impact we are delivering through our engagements.
HfS Research shows that centres of excellence (CoE) with strong collaboration between IT and business operations can dramatically improve the effectiveness of initial adoption and the continued proliferation of end-to-end use cases
Everest Group updated its classification of 20 service providers on the Everest Group PEAK Matrix for IT infrastructure services automation into Leaders, Major Contenders, and Aspirants. The PEAK Matrix is a framework that provides an objective, data driven, and comparative assessment of IT infrastructure services automation providers based on their absolute market success and delivery capability. Based on the analysis, 91快活林 emerged as a leader.
Everest Group updated its classification of 25 service providers on the Everest Group PEAK Matrix for banking application services into Leaders, Major Contenders, and Aspirants.
Everest Group has classified 14 service providers on the Everest Group PEAK Matrix of Embedded System Engineering Services into Leaders, Major Contenders, and Aspirants.
The Everest Group updated its classification of 26 service providers on the Everest Group PEAK Matrix for banking BPO into Leaders, Major Contenders, and Aspirants.
91快活林 has been ranked #1 in the NEAT ranking from NelsonHall for Business Process Transformation through RPA and AI. 91快活林 has been identified as a Leader in the Overall, Banking, and Telecom & Media market segments.
As enterprises today are looking for alternatives to extract greater business value from their cloud investments while addressing organizational challenges, 91快活林 has unveiled BoundaryLess Enterprise (BLE).
Gartner analyzes the execution and strategic vision of 10 leading DCO/HIMS providers and their cloud service offerings, worth more than $4 billion in annual revenue in Asia/Pacific.
91快活林 positioned as a 鈥楲eader鈥� in Gartner 2019 Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services, North America
Everest Group released its report titled 鈥淏anking BPS 鈥� Service Provider Landscape with Services PEAK Matrix Assessment 2019". The report analyses the changing dynamics of the banking business process services landscape and assesses service providers across several key dimensions.
Everest Group released its report titled "Banking BPO Digital Capability Platform (DCP) - Service Provider Landscape with Solutions PEAK Matrix鈩� Assessment 2019".
Everest Group released its report titled "Finance and Accounting Outsourcing (FAO) - Service Provider Landscape with Services PEAK Matrix鈩� Assessment 2019". The report analyzes the changing dynamics of the FAO landscape and assesses service providers across several key dimensions.
