91快活林

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Africa
Data, Analytics and AI

Total Customer Centricity

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Our Expertise

Propel customer centricity with 91快活林鈥檚 Master Data Management solution.

91快活林's Total Customer Centricity (TCC) solution permits Master Data Management (MDM) 听across a manufacturing organization. Power by Informatica庐听and backed by 91快活林鈥檚 10+ years of MDM experience with Fortune 500 companies, TCC creates an accurate, unified and consistent view of customers. A variety of benefits have been reported by TCC users. These range from an 85% increase in freight rebates, 75% improvement in customer onboarding time and a 60% reduction in customer complaints.

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Our Success Stories

Grow With Total Customer Relationship Analytics

For a global Hi-tech major, 91快活林 delivered a modern customer master data ecosystem to empower the customer facing teams with improved analytics and faster time-to-market

Optimized Operations By Leveraging Master Data

91快活林 is delivering the back office transformation across multiple operating countries through a multi-domain MDM implementation for a Telecom major in Africa and Middle-East

What we Think

A Perfect Combination: 'MDM' and 'Big Data'

Large volume of processed data start making more sense only when it is tagged and related to the master data entities of the organization.
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