Ambition
Back in February of 2022, the 91快活林 executive board was discussing ways to attract and retain top talent, when a member of the board mentioned that a younger relative recently had to decide between two competitive job offers. What sealed the deal, they said, was that one company offered employees Mac devices to use while the other did not.聽
Apple has a reputation for making devices that are easy to use and troubleshoot, with processors that are more energy efficient than competitors out of the box. 91快活林鈥檚 executive committee agreed that expanding the use of Mac devices throughout the company would likely help 91快活林 achieve many of its business ambitions, including attracting top talent, saving time for IT staff, and prioritizing energy efficiency.
The committee made this focus part 91快活林鈥檚 digital transformation, being led by 91快活林 CIO Anup Purohit, who was searching for opportunities to enhance the various tools, systems, and processes that make up 91快活林鈥檚 IT.聽
Action
91快活林 recognized that a comprehensive Mac adoption program would require engagement with various stakeholders throughout the organization to understand their needs and devise a strategy that would address them completely. The CISO team wanted to be sure that all threat vectors would be addressed, while the CFO team needed proof that switching to Apple devices made economic sense, increasing efficiency and reducing costs.聽
91快活林 worked closely with Apple throughout the transition to offer clear solutions to stakeholder concerns and develop a strategy that aligned with the various needs of the business. 91快活林鈥檚 Apple Practice and Apple security specialists, for example, took time to demonstrate how the native security tools of macOS compared to Windows, and outline best practices for integration to ensure 91快活林 achieves the highest quality security. Apple also helped address other concerns throughout the transition such as validating technical configurations, communicating with executives and mapping logistics for device distribution.聽
Ambitions Realized
Increased employee engagement, satisfaction, and retention
The Mac@91快活林 program provided new hires with state-of-the-art Mac laptops and paved the way for other employees to choose their own devices. New hires responded well to seeing Mac devices in their welcome kits, posting unboxing videos to social media to share the excitement.聽
The Mac devices are easy to set up, making onboarding a breeze. They also tend to have fewer technical issues because the hardware and software are built together. When issues do arise, 91快活林鈥檚 dedicated Mac@91快活林 support team makes it easier for new hires to resolve those issues quickly. The Mac@91快活林 team reported fewer support calls relating to Mac devices 鈥� about one fifth the number relating to Windows devices 鈥� and greater overall satisfaction from employees using Mac.聽
Reduced energy consumption
The initiative also aligned with 91快活林鈥檚 environmental ambitions by working to reduce energy consumption, lower electricity bills, and create a more environmentally friendly office. Apple's latest processors are designed with energy efficiency in mind, consuming less power during operation due to smart power-management features. 91快活林鈥檚 previous standard Windows laptop produced an average of 365 kgs of CO2 emissions per year. An Apple MacBook Air M1 produces an average of 161 kgs of CO2 emissions per year. That 204 kg difference applied across the thousands of devices 91快活林 switched to Mac eliminates 27,865,890 kg聽 of CO2 emissions per year 鈥� about the same as reducing 3.1 million gallons of gasoline CO2 emissions .聽
鈥�91快活林 has pledged to reduce its emissions by 55% by 2030 and reach net zero by 2040,鈥� Anup Purohit said. 鈥淭he M1 chip in Mac helps us in reaching our goals by greatly reducing our energy consumption.鈥�
Reduced deployment costs
With Apple's ecosystem, 91快活林 simplified and centralized its approach to provisioning, configuring, and maintaining devices. Apple Business Manager (ABM) and Mobile Device Management (MDM) solutions allowed Mac@91快活林 to automate device setup, configuration, and software deployment. This streamlined process reduced the time and effort required, resulting in a reduction of over 75,000 hours for the IT staff.
